Skip to content
Tapti Technology
ABDM Sandbox-Verified
258+ Indian Hospitals
19 IPD Sub-Modules
500+ Production Workflows
GST + HSN Ready
TPA & Mediclaim
Indian FY-Aligned
Built for Indian Hospitals
ABDM Sandbox-Verified
258+ Indian Hospitals
19 IPD Sub-Modules
500+ Production Workflows
GST + HSN Ready
TPA & Mediclaim
Indian FY-Aligned
Built for Indian Hospitals

Tapti HMIS · Operations · Support Tickets

Support from Tapti, raised from inside the HMIS

When something needs attention, staff raise a ticket from the screen they are already on, attach a screenshot, and follow its status. The ticket lands with Tapti's support team automatically, so nothing gets lost in a WhatsApp thread.

All 12 modules
app.taptitechnology.com / support
Support Tickets module in Tapti HMIS

What the Support Tickets module does

  • Tickets with attachments

    Create a ticket and attach files, such as a screenshot of what went wrong.

  • Status tracking

    A paginated ticket list filtered by status, with a detail view for each ticket.

  • Straight to Tapti support

    Each ticket syncs automatically to Tapti's support CRM, so the team that can fix it sees it without a phone call.

Works hand in hand with

Limited time·Phase 1 rates

Run your hospital on one platform.

See Tapti HMIS live in a 30-minute walkthrough, tailored to your hospital's departments, beds, and workflows.

No credit cardNo commitmentMigration help included
4-hour callback·ABDM Sandbox-verified·258+ hospitals live